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Mental Health First Aid Training Courses

Mental health is no longer a “nice to have” in the workplace — it’s a critical part of creating a safe, supportive and legally compliant work environment.

Our Mental Health First Aid (MHFA) courses are designed to equip individuals and organisations with the confidence, knowledge and practical skills to recognise mental health concerns early, respond appropriately, and support people before issues escalate.

Whether you’re an employer, manager, or employee, Mental Health First Aid training provides real-world tools that can be used in the workplace and beyond.

What You’ll Get From Mental Health First Aid Training

By completing a Mental Health First Aid course, participants gain:

  • Confidence to support someone who may be developing, or experiencing a worsening of, a mental health condition
  • Practical skills to recognise early warning signs and risk factors
  • Effective communication tools to listen, start conversations, and respond without judgement
  • Clear guidance on how to encourage appropriate professional support
  • A nationally recognised accreditation, valid for 3 years

The skills learned are practical, transferable, and can be used not only at work, but also within families, communities and everyday life.

Employer Responsibilities for Mental Health in the Workplace

In Australia, mental health in the workplace is a legal responsibility, not just a wellbeing initiative.

Psychosocial risks are governed by the Work Health and Safety Act 2011, along with the updated Managing Psychosocial Hazards at Work Code of Practice 2024.

These regulations require employers to:

  • Identify psychosocial hazards
  • Assess and manage mental health risks
  • Implement controls to reduce the likelihood of psychological harm
  • Provide appropriate training and support

 

Mental Health First Aid training supports employers in meeting these obligations by strengthening awareness, improving early intervention, and supporting the development of effective workplace psychosocial policies.

Why Employers Should Have Mental Health First Aid Trained Staff

Having Mental Health First Aid trained staff is a proactive step toward building a safer and more resilient workplace.

Trained staff can:

  • Support colleagues who may be experiencing mental health challenges
  • Respond early to warning signs before issues escalate
  • Help reduce workplace psychosocial risks
  • Contribute meaningfully to workplace mental health policies and procedures
  • Foster a more inclusive, supportive and psychologically safe environment

 

Mental Health First Aid training also demonstrates a clear commitment to employee wellbeing and compliance with workplace health and safety obligations.

Why Employees Should Complete Mental Health First Aid Training

Mental Health First Aid training benefits employees just as much as it benefits organisations.

Research shows that workplaces with trained mental health first aiders are:

  • More inclusive and supportive
  • Better equipped to handle mental health conversations
  • Associated with higher employee retention and engagement

 

Employees who complete the training receive:

  • A 3-year accreditation
  • Skills that are valuable across all industries and workplaces
  • Knowledge that can be applied professionally and personally

 

It’s an investment in both career development and personal confidence.

Who Are These Courses For?

Mental Health First Aid training is ideal for:

  • Employers and business owners
  • Managers and team leaders
  • HR professionals
  • Employees at all levels
  • Organisations committed to improving workplace wellbeing

 

No prior mental health experience is required, just a willingness to learn and support others.

Upcoming training dates

Contact us for our upcoming course information

Additional details will be provided here

The YMCA Centre at Springfield Lakes
Become a Mental Health First Aider to support friends, family members, colleagues and others Standard MHFA Training Benefits Knowledge Improves knowledge of mental illnesses, treatments and first aid actions. Confidence Increases confidence in providing first…
Wed, 17 Jun,  08:30 AM – 04:00 PM 18 Jun