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Resources – Psychosocial Hazards & Workplace Safety

Queensland Code of Practice: Managing the Risk of Psychosocial Hazards at Work

Workplace psychological health and safety are just as important as physical safety. In Queensland, guidance for managing these risks is provided through the Managing the Risk of Psychosocial Hazards at Work Code of Practice 2022, developed by WorkSafe Queensland under the Work Health and Safety Act 2011.

This Code offers practical, plain-English guidance to help employers, managers and workers understand psychosocial hazards and take meaningful steps to reduce risk in the workplace.

What Are Psychosocial Hazards?

Psychosocial hazards are aspects of work that may cause psychological harm. These can include (but are not limited to):

  • High or excessive job demands
  • Poor role clarity or lack of support
  • Inadequate communication or change management
  • Workplace bullying, harassment or conflict
  • Exposure to traumatic events
  • Fatigue, remote or isolated work

When not properly managed, psychosocial hazards can negatively impact mental health, physical wellbeing, performance, and workplace culture.

Employer Responsibilities in Queensland

Under Queensland Work Health and Safety laws, employers (PCBUs) have a legal duty to identify, assess and manage psychosocial risks so far as is reasonably practicable.

The Code of Practice explains how organisations should:

  • Identify psychosocial hazards in the workplace
  • Assess the level of risk these hazards pose
  • Implement controls to eliminate or minimise risks
  • Consult with workers about psychosocial safety
  • Review and improve controls over time

 

The Code does not introduce new laws, instead, it explains how existing legal duties can be met in practice.

Why This Resource Matters

Understanding and applying the principles in the Code of Practice helps workplaces to:

  • Reduce the likelihood of psychological injury
  • Improve employee wellbeing and retention
  • Strengthen workplace culture and trust
  • Support compliance with WHS obligations
  • Build effective psychosocial risk management policies

 

Many organisations also use this guidance to support training decisions, such as implementing Mental Health First Aid training as part of their broader risk management approach.

Important Information Disclaimer

This website provides high-level, general information only and is intended to support awareness and understanding of workplace psychosocial safety.

For the most accurate, current and legally binding guidance, you should always refer to the official WorkSafe Queensland website and the full Code of Practice.